M E L H O R
MELWMS — WAREHOUSE MANAGEMENT

Intelligent Multi-Carrier Freight Management

Simplify shipping operations with a powerful transportation management platform that intelligently selects the best carrier for every shipment. Manage D2C, PTL, FTL, hyperlocal, air freight, and heavy cargo seamlessly through a single, AI-powered solution integrated with 40+ logistics partners.

Discover MelWMS
MelShipTMSPACE AIEngineControlTowerIntegrationHubAnalyticsStandalone SaaS · Multi-Modal · Enterprise-Grade

40+

Pre-Integrated Carriers

8

Freight Modes

25,910+

D2C Pincodes

29,300+

PTL Pincodes

5

Certifications

Comprehensive Logistics Platform Features

Everything you need to manage shipping, carrier operations, and fulfilment from a single intelligent platform.

Smart Carrier Allocation

  • Configure allocation rules based on weight, destination, payment mode, cost, or service level.
  • Intelligent carrier selection using delivery performance and service availability.
  • Automatically choose air or surface shipping based on delivery commitments.

Business System Integrations

OMS ERP E-Commerce
  • Integrate with leading order management and ERP platforms.
  • Connect popular e-commerce stores through ready-to-use integrations.
  • Support for custom APIs and marketplace connectivity.
Explore Integration Options →

Real-Time Shipment Tracking

  • Monitor shipments from multiple carriers through one dashboard.
  • Receive live shipment status updates and milestone notifications.
  • Offer branded tracking pages for a seamless customer experience.

Returns Management

  • Self-service returns portal with secure customer verification.
  • Quality inspection support during reverse pickups.
  • Automated reverse logistics allocation across courier partners.

Customer Notifications

  • Send shipment updates through WhatsApp, SMS, and email.
  • Customize communication templates to match your brand identity.
  • Automatically notify customers at every delivery milestone.

Delivery Exception Management

  • Identify delivery and pickup exceptions in real time.
  • Automate resolution workflows through predefined business rules.
  • Support customer communication through multilingual outreach.

Operations Dashboard

  • Track logistics performance with centralized operational insights.
  • Monitor courier efficiency and SLA compliance.
  • Receive alerts for delayed shipments and operational exceptions.
Explore Analytics →

Express & Freight Management

  • Book freight shipments with multiple logistics providers from one platform.
  • Compare shipping rates and select the best delivery option.
  • Manage both surface and air freight through a unified workflow.
Learn More →
AI-POWERED ALLOCATION

Intelligent Carrier Selection for Every Shipment

Leverage AI to automate carrier selection across every transportation mode. The allocation engine evaluates multiple parameters in real time to assign the best logistics partner for each shipment, ensuring optimized cost, faster delivery, and higher service reliability for D2C, PTL, FTL, hyperlocal, air, heavy & bulky, and sample shipments.

1
Shipment Created

Order details are captured, including weight, dimensions, destination, delivery priority, and service requirements.

2
AI-Based Evaluation

The intelligent engine analyzes carrier availability, serviceability, cost, transit time, historical performance, and SLA commitments.

3
Best Carrier Assigned

The most suitable logistics partner is automatically selected for every shipment to optimize cost, speed, and reliability.

4
Continuous Optimization

Shipment outcomes are continuously analyzed to improve allocation accuracy, delivery performance, and operational efficiency.

Custom Allocation Rules

Configure carrier allocation based on shipment weight, delivery zone, payment method, cost thresholds, and service levels, with the flexibility to apply manual overrides whenever required.

Intelligent Carrier Selection

AI-powered algorithms analyze cost, transit time, carrier performance, and serviceability to automatically choose the most efficient logistics partner for every shipment.

Smart Transport Mode Selection

Automatically determine the most suitable transportation mode—surface, air, PTL, FTL, or hyperlocal—based on delivery commitments, route, shipment type, and carrier availability.

Performance Optimization

Analyze shipment outcomes and carrier performance to continuously refine allocation decisions, improving delivery reliability, efficiency, and cost optimization over time.

Full Freight Spectrum Coverage
D2C Parcels
PTL / LTL
FTL
Hyperlocal
Air Freight
Heavy & Bulky
Appointment-Based
Sample Shipments
Reverse Pickups
MelShip🚚Courier Partners📋OMS Platforms🛒Webstores📦RVP / Post-Shipping💬Communication
Integration Ecosystem

Connect seamlessly with logistics partners, OMS platforms, online stores, and communication tools through a single integration framework.

ATS
Ekart
Delhivery
DTDC
Xpressbees
Bluedart
Shadowfax
Indiapost
Professional Couriers
ATS
Ekart
Delhivery
DTDC
Xpressbees
Bluedart
Shadowfax
Indiapost
Professional Couriers

Enterprise-Grade Features

Escalation Management

Centralized ticket management for shipment issues with automated routing, priority handling, and complete resolution tracking.

NDR Call Recording

Automatically record and link every NDR customer call to the shipment for complete audit trails and easy playback.

Multi-Piece Shipments

Manage multi-package orders with individual tracking, label generation, and delivery confirmation for every piece.

Return QC Images

Capture doorstep quality inspection images during returns to verify product condition before acceptance.

SKU-Level Return QC

Apply customized quality checks for each SKU with configurable rules for size, color, tags, damage, and more.

Custom Shipping Labels

Design branded shipping labels with logos, colors, and barcodes that are generated automatically for every shipment.

Frequently Asked Have Any Questions?

MelShip is an intelligent multi-carrier Transportation Management System (TMS) that simplifies freight operations through a single platform. It enables businesses to manage D2C, PTL, FTL, hyperlocal, air, heavy cargo, and sample shipments while automatically selecting the most suitable logistics partner for every order.

The AI engine evaluates multiple factors such as destination, shipment weight, delivery timelines, carrier performance, transit time, and shipping costs to automatically assign the most efficient carrier. This helps improve delivery success while optimizing freight expenses.

Yes. MelShip is available as a standalone transportation management platform, allowing businesses to manage multi-carrier shipping, automate carrier allocation, and monitor freight operations without depending on additional logistics services.

MelShip supports integrations with numerous courier and freight partners, enabling businesses to manage parcel, PTL, FTL, hyperlocal, air freight, and specialized transportation services from one centralized platform.

Yes. MelShip efficiently manages both Part Truck Load (PTL) and Full Truck Load (FTL) shipments while optimizing carrier selection, route planning, shipment tracking, and delivery scheduling for improved operational efficiency.

MelShip integrates seamlessly with leading Order Management Systems (OMS), ERP platforms, eCommerce stores, marketplaces, and communication channels, enabling automated order processing and end-to-end shipment management.

The platform automates failed delivery management through real-time shipment status updates, customer notifications, reattempt scheduling, address verification, and communication workflows, helping reduce delivery failures and improve customer satisfaction.

Yes. MelShip is built with enterprise-grade security standards, ensuring secure data management, reliable system performance, and compliance with industry best practices for transportation and logistics operations.

By analyzing historical delivery performance, serviceability, shipping costs, and transit times, the AI allocation engine selects the most reliable carrier for every shipment. This improves first-attempt delivery success while reducing transportation costs and return rates.

Yes. MelShip includes comprehensive reverse logistics capabilities, enabling businesses to automate return requests, schedule reverse pickups, perform quality inspections, and efficiently manage the complete returns lifecycle through a centralized platform.

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