Streamline large-scale shipping operations with customizable shipping labels, automated escalation workflows, delivery exception management, doorstep quality verification, multi-piece shipment support, and advanced logistics automation—all from a single platform.
Schedule a DemoCreate customized shipping labels with your logo, branding, barcodes, and shipment details for a professional delivery experience.
Track operational issues through centralized ticketing, automated assignment, and complete resolution monitoring.
Maintain a complete history of delivery-related customer interactions for better visibility and operational accountability.
Manage shipments containing multiple packages with individual tracking, labels, and shipment visibility.
Capture product images during pickup to document item condition and support quality assurance throughout the returns process.
Configure inspection criteria for individual products, including size, colour, packaging condition, serial numbers, or product-specific attributes.
Strengthen your brand identity with professionally designed shipping labels. MelTMS enables you to create fully customized labels featuring your logo, brand colours, barcodes, and business-specific information—automatically generated for every shipment to ensure consistency across your logistics operations.
Manage shipment exceptions through a centralized ticketing system that keeps every issue organized and traceable. Automatically create support tickets, prioritize cases based on business rules, assign them to the appropriate teams, and monitor progress until resolution—all from a single platform.
Eliminate unnecessary reverse logistics costs with intelligent doorstep quality inspections. Configure SKU-specific verification rules so products are validated before pickup, ensuring only eligible returns enter your warehouse.
Simplify non-delivery resolution with a centralized workflow that records every customer interaction, links call history to shipments, and automates reattempts through WhatsApp, IVR, and rule-based processes to improve delivery success rates.
Simplify the fulfilment of large orders containing multiple packages with intelligent Multi-Piece Shipment (MPS) management. Generate individual labels, monitor each box independently, and maintain complete shipment visibility while delivering a seamless customer experience.
Yes. Custom shipping labels are compatible with all integrated courier partners. Your logo, branding, and custom label format remain consistent across every shipment, regardless of the carrier selected for fulfilment.
Whenever a shipment exception such as a delay, damage, or loss is detected, the platform automatically creates a support ticket with complete shipment details. Tickets are prioritized, routed to the appropriate team, and monitored until resolution within the defined SLA.
NDR call recordings are stored according to your configured data retention policy. Each recording is linked to the respective shipment, providing a complete communication history and audit trail directly from the dashboard.
Yes. Quality inspection rules can be configured at the SKU or product category level. For example, apparel can require tag verification, while electronics can include seal integrity and accessory checks before approving a return.
Yes. All enterprise capabilities are available as part of the standalone ProShip platform. Businesses can leverage these features independently without using additional warehousing or fulfilment services.
Enterprise capabilities are included based on your selected ProShip subscription and shipment volume plan. There are no separate per-feature licensing fees, making it easy to scale as your shipping operations grow.
Contact our team for customized warehousing, inventory, and logistics solutions tailored to your business.